Native Talk has made a name for itself as Nigeria’s fastest growing telecommunications company and one of the strongest players in the corporate telephony market in Nigeria.
Today the company announced its commitment to strengthen its B2B marketplace by introducing its flagship B2B SIP Connect service as a white label solution for service providers. The SIP trunking offer enables service providers to expand their voice services via the B2B SIP network reach and the unified communications portfolio of Native Talk for customers without having to make large investments in building their own solution beforehand.
In return, their business customers benefit from a new method of transforming their voice network with a potential saving of 55% on network costs based on traffic and pattern calculations.
The company also launched a new comprehensive channel partnership program – Native Talk Partner Network. This new program is specifically designed to give our partners the ability to meet their customers’ communication needs by using our unique combination of cloud-based PBX and enterprise phone lines.
Native Talk Channel Manager said in the announcement, “Our channel partners are instrumental in growing our business, and the Native Partner Network will ensure that everything we do – from developing our products and solutions to our sales , Support and marketing frameworks – it supports. Since the partners have a more advisory sales approach, they are looking for on-site sales support and technical expertise, easy onboarding, and an efficient service delivery process. “
“The goal of the organization is to be recognized as a B2B communications service provider,” says Chidiadi Madumere, Brand Management Consultant for Native Talk, “she said.
Founded in 2014 in Lagos, Nigeria, Native Talk provides enterprise phone lines, enterprise phone lines, cloud-based PBX and call center services to businesses of all sizes. It has covers; Localized phone numbers, toll-free numbers, call forwarding, automated interactive voice response (IVR) that directs callers to the correct department, queues for calls, and more.
The Native Talk platform also offers analytics that show metrics like missed call rates and average waiting times.
While remote working is growing in popularity, the pandemic has accelerated this trend. Large companies – including Facebook and Twitter – have confirmed that their employees can work from home indefinitely. We have also seen an increase in investments in tools that enable this transition from physical to virtual environments, including platforms that enable online events, services that allow local pizzerias to sell online, and software that allow stores of all shapes and sizes Sizes made it easy to embrace e-commerce.
Native talk is an integral part of this trend as it enables customer service reps to answer and forward calls, identify prospects, and collaborate with colleagues – no matter where they are in the world.
Native Talk is available in 60 countries and has strategic partnerships with 9 Mobil, Dimension Data, VDT Communications and Nigerian breweries.
More information is available at www.nativetalk.com.ng.
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